How Can UEM Improve Performance Monitoring (APM)?
Building great user experiences is paramount for today's increasingly digital-first world. Today's customers expect the sites and applications a company offers to be fast, intuitive, and interruption-free. Behind the scenes, two major players are shoving their way toward delivery of an optimized experience: the User Experience Management service and the APM Service. So exactly what strategies are these, and how do they operate together on the way toward improving performance and satisfying users? What is User Experience Management? User Experience Management tracks and optimizes all the activities in a digital journey from the viewpoint of a user. That means more than just speed-it means functionality, layout, and general quality of interaction. UEM tools measure how users interact with a website or an app, providing businesses with the insight needed to point out pain points, areas for improvement, and ways in which to improve the general experience of the users. Such metri...