Splitpoint Solutions

  Application Performance Monitoring (APM) is a set of tools and practices used to track, measure, and manage the performance and availability of software applications . Essentially, it helps organizations understand how their applications are performing in real time, detect issues before they impact users, and improve overall user experience. Here’s a detailed breakdown: 1. What is APM? APM focuses on monitoring the end-to-end performance of applications across various layers: Frontend (user interface) : How fast pages load, responsiveness of UI elements. Backend (servers, databases, APIs) : How quickly requests are processed, query performance, and service interactions. Infrastructure : CPU, memory, network, Performance monitoring (APM) Service   and other resources that support the application. Business transactions : Tracking critical workflows like user logins, checkout processes, or data processing pipelines. APM tools can track metrics like: Response ...

  Here’s a structured guide on implementing User Experience (UX) Management strategies to improve how users interact with your products, services, or website: 1. Define UX Goals and KPIs Identify business objectives that UX should support (e.g., increased conversions, reduced churn). Set user-focused KPIs : task completion rate, time on task, User Experience Management error rate, Net Promoter Score (NPS), customer satisfaction. Align UX goals with product strategy and business outcomes . 2. Understand Your Users Conduct user research : surveys, interviews, focus groups. Create user personas to represent key customer segments. Map the user journey to identify pain points, friction, and opportunities for improvement. 3. Audit Existing User Experience Perform a UX audit of your website, app, or product. Analyze analytics data : page views, bounce rates, conversion paths. Identify usability issues , bottlenecks, and areas for improvement. 4. Prioritiz...

  1. Focus on Proactive Monitoring, Not Reactive Fixes Implement real-time alerts for latency, packet loss, CPU/memory, and link degradation. Use predictive analytics (if available) to forecast failures or traffic spikes. Conduct routine health checks on routers, cloud based network monitoring switches, firewalls, and Wi-Fi infrastructure. 2. Monitor Bandwidth Usage Closely (Critical for SA) Because bandwidth can be expensive or limited in parts of South Africa: Use NetFlow, sFlow, IPFIX to identify "top talkers" and bandwidth hogs. Track peak usage to optimize bandwidth procurement. Detect and block unauthorized high-usage apps (e.g., torrents, streaming). 3. Deploy Distributed Monitoring for Branches & Remote Sites Many organisations have offices across provinces or in rural areas: Use remote probes/agents for WAN and branch monitoring. Prioritise lightweight protocols to avoid saturating poor-quality links. Ensure visibility across MPL...

  What Is MIVU APM? MIVU is an observability platform developed by Splitpoint Solutions . Its APM module helps you monitor “business-critical applications” to ensure they perform reliably and efficiently. It gives deep visibility into multiple layers: backend services, code execution, infrastructure, network, and even front-end (if you correlate with other telemetry). Key Features of MIVU APM Based on Splitpoint’s own description, MIVU’s APM includes: Distributed Tracing You can trace a request as it flows through microservices / different parts of your system. These traces can be correlated with logs, metrics (infrastructure), database queries, and even network calls — all in a single view. Code-Level Visibility MIVU provides insights into how different parts of your code perform: execution times, resource usage, which functions or components are slow, etc. This helps in identifying inefficiencies or bottlenecks in your code base. Incident Resolution ...

  Here’s a clear and detailed list of common User Experience (UX) management mistakes that organizations often make, along with why they’re problematic and how to avoid them: 1. Failing to Understand Users Mistake: Making design or strategy decisions based on assumptions rather than real user data. Problem: Leads to products that don’t meet actual user needs. Avoidance: Conduct user research, interviews, surveys, and usability testing before making decisions. 2. Ignoring the Entire Customer Journey Mistake: Focusing only on individual touchpoints instead of the end-to-end experience. Problem: Users may have a fragmented experience, User Experience Management even if individual interactions seem fine. Avoidance: Map the complete user journey and optimize across all touchpoints. 3. Overlooking Accessibility Mistake: Designing without considering users with disabilities. Problem: Excludes a significant user base and may lead to legal issues. Avoidan...

  In today’s fast-paced digital landscape, network monitoring has evolved beyond simple uptime checks and basic alerts. Modern organizations require deep visibility, proactive insights, and intelligent automation to maintain performance and security. MIVU (Monitoring, Insights, Visibility, and Understanding) represents the next generation of network monitoring—delivering smarter, faster, and more actionable intelligence. Here are eight ways MIVU enhances your network monitoring strategy : 1. Comprehensive End-to-End Visibility MIVU provides a unified view of your entire network—across cloud, on-premises, and hybrid environments. It captures data from switches, MIVU's Network device monitoring routers, servers, and endpoints, giving you complete situational awareness. This end-to-end visibility eliminates blind spots and ensures no performance issue goes unnoticed. 2. Real-Time Performance Analytics Traditional tools rely heavily on static thresholds, often leading to alert ...

  Choosing the right tools for infrastructure monitoring is crucial to ensure your systems are reliable, performant, and resilient. Here’s a structured approach to help you decide: 1. Understand Your Monitoring Needs Before picking a tool, clearly define what you need to monitor: Servers and hosts : CPU, memory, disk, and network usage. Applications : Response times, errors, throughput. Databases : Query performance, replication status. Network : Latency, packet loss, throughput. Cloud resources : VM instances, containers, serverless functions. Tip: Create a checklist of critical components and metrics to monitor. 2. Decide on Monitoring Type Infrastructure monitoring tools typically focus on: Metrics monitoring : Continuous collection of system and application metrics. Log monitoring : Collecting logs for troubleshooting and analysis. Event/alert monitoring : Notifying when metrics exceed thresholds. Synthetic monitoring : Simulating user interactions f...

  Network monitoring is the continuous process of observing, analyzing, and managing the performance, availability, and security of a computer network. It involves using specialized software tools and techniques to track network traffic, devices, and connections in real time — ensuring that everything operates efficiently and securely. 🔍 Key Functions of Network Monitoring Performance Tracking Monitors bandwidth usage, latency, packet loss, and response times to ensure optimal network performance. Fault Detection Identifies issues such as device failures, network monitoring in South Africa slow connections, or outages so they can be resolved quickly. Security Monitoring Detects suspicious activities like unauthorized access attempts, malware, or data breaches. Device and Resource Management Keeps track of routers, switches, servers, firewalls, and other network components to ensure they are functioning correctly and up to date. Reporting and Alerts Provides auto...