Splitpoint Solutions

  Step 1: Define Goals and Requirements Before choosing an APM tool, clarify what you want to monitor: Application performance (response time, throughput, error rates) User experience (end-user response time, app availability) Infrastructure performance (servers, databases, APIs) Business metrics (conversion rates, transactions, Splitpoint Solutions revenue impact) 💡 Tip: Start with a clear set of KPIs so your monitoring focuses on what matters most. Step 2: Choose the Right APM Tool Select an APM solution based on: Supported platforms (web, mobile, cloud, hybrid) Ease of integration with your applications and infrastructure Real-time analytics and alerting capabilities Historical reporting and dashboards Pricing and scalability Popular APM tools: Dynatrace New Relic AppDynamics Datadog APM Step 3: Plan the Implementation Identify which applications, servers, APM services and components to monitor first. Decide between agent-based (instal...

  Here are the key features of MIVU’s Network Performance Monitoring (NPM) capabilities based on official descriptions of the platform: 🔍 1. Real‑Time Monitoring MIVU continuously tracks network performance metrics — such as availability, latency, MIVU's Network Performance Monitoring packet loss, jitter, and traffic patterns — in real time. This enables IT teams to spot issues as soon as they occur rather than after they impact users. 📊 2. Custom Dashboards & Visualization You get customizable dashboards that display critical performance data tailored to your business needs. These dashboards offer clear visibility into network health, making insights easier to interpret and act on. 🚨 3. Proactive Alerts MIVU can trigger automated alerts based on predefined performance thresholds so that you’re notified of anomalies before they escalate into major outages. 📈 4. Detailed Reporting The platform produces detailed reports on network behavior and performance trends ove...

  Here’s a thorough guide with practical tips for optimizing User Experience Management (UEM) processes , combining strategy, tools, and workflow improvements. 🛠️ 1. Clearly Define User Experience Goals Before optimizing, clarify what “good UX” means for your organization: Faster page load times Minimal error rates Intuitive navigation Consistent design across platforms Tip: Link UX goals to business outcomes like increased engagement, conversions, or reduced churn. 📊 2. Collect Comprehensive User Data Use multiple sources to understand user behavior: Analytics tools (Google Analytics, Mixpanel) Session recording (Hotjar, FullStory) Customer feedback (surveys, NPS) Support tickets & chat logs Tip: Integrate data sources into a single dashboard to see the full picture. 🔍 3. Map the User Journey Visualize the user’s path from first interaction to conversion: Identify friction points Spot drop-offs Highlight repetitive tasks Tip: Use ...

  Here’s a detailed guide: 1. Understand Your Users Deeply User Research: Conduct surveys, interviews, and usability tests to understand needs, pain points, and behaviors. Personas: Create detailed user personas to represent different segments of your audience. Journey Mapping: Map the entire user journey to identify friction points or opportunities for improvement. 2. Collect and Analyze Feedback Direct Feedback: Use in-app surveys, feedback forms, or interviews. Behavioral Analytics: Track clicks, navigation patterns, User Experience Management and drop-off points. Tools like Hotjar or Google Analytics help. Customer Support Insights: Review support tickets or complaints to spot recurring issues. 3. Optimize Processes and Workflows Streamline Navigation: Make it easy for users to complete tasks without confusion. Reduce Steps: Minimize unnecessary steps in workflows or forms. Consistency: Ensure a consistent look, feel, and interaction across p...