How User Experience Management Improves Application Performance
The use of applications has become part of business operations. Internal tools to customer-facing tools, all the applications run smoothly will have a direct impact on productivity and customer satisfaction. Whenever an application takes a long time to load, crashes or when they act in a strange manner, users get irritated and productivity decreases. Here the performance visibility is a component. By putting emphasis on the interaction of real users with the application, businesses can find out the hidden issues early. User Experience Management assists organizations in knowing the performance in the eyes of the user and not necessarily the system perspective. Conventional monitoring tends to only monitor servers or infrastructure. Although such information is helpful, it does not necessarily reflect real-life user experience with an application. A program may have no problem with reports but still be slow or unresponsive to the users. This gap is addressed by user-oriented monitoring...